Thursday, December 17, 2009

Unable to verify certificate - Google Mail and iPhone

Here at On-Site Technical Solutions we're running into the "Unable to verify certificate" dialog on the iPhone using Google mail (both Google Apps and Gmail). This error is also seen when you create an exchange active sync e-mail account from the settings app on your iPhone. The mobile support page from Google shows how to setup an Apps e-mail account, and describes the certificate error. 



If you're using an iPhone and Google mail and get this error message, choose accept. Apparently Google is constantly updating their certificates in an effort to fight spam and this error message on the iPhone is one result. It also looks like some iPhone clients run into this repeatedly and others have yet to see it. Luck of the draw?



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