I've posted before about the importance of vendor support for business technology products. Back in March I talked about The Joy of Paid Support (from Google) encouraging businesses to use paid Google accounts to have support for their products.
Google was sadly lacking in that area when Google Apps first launched. They got much better in the past year and now they've taken another step in customer satisfaction, at least for their business customers.
Google was sadly lacking in that area when Google Apps first launched. They got much better in the past year and now they've taken another step in customer satisfaction, at least for their business customers.
To improve the experience of our customers, we now provide 24 x 7 phone support to small, medium, and large Google Apps for Business customers for all issues affecting the core services. Our customers may also receive support through our web-based support portal, online help forms, and online help center. All support cases are handled directly by trained Google Apps experts.
When using free technical products for a business, we're usually getting what we pay for...
Visit On-Site Technical Solutions for information on how you can move to Google Apps or other Cloud Computing applications. Call us for all of your network computing and business IT needs. We can also help with your data security and mobile computing. Follow us online below. Call or text me at 1-949-212-2168.
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